File Retention Policy

This policy describes how long SIP Toolbox retains the files you upload to the Service and how you can request earlier deletion.

1. Default retention period

Uploaded Primavera P6 files (XER, XML, IPM) and their parsed contents are retained for 90 days from the date of upload. After this period they are automatically deleted from primary storage.

2. Derived data

• Review outputs (issues, narratives, exported reports) are retained for the life of the related project so you can revisit prior reviews.
• Aggregated, anonymised metrics (e.g. activity counts, DCMA score) may be retained beyond the file retention period for product analytics.

3. Backups

Encrypted backups may retain files for up to 35 days beyond deletion from primary storage, after which they are overwritten on rolling schedule.

4. Account closure

When an account is closed, all uploaded files and project data are scheduled for deletion within 30 days, except where retention is required by law or for legitimate legal claims.

5. Early deletion on request

You can delete an upload at any time from the Uploads page. To request bulk deletion of all project data, email privacy@siptoolboxs.com from your account email; we will action verified requests within 30 days.

6. Legal holds

Where we receive a valid legal request to preserve data, we may retain affected files beyond the periods above until the hold is lifted.

7. Contact

Retention questions: privacy@siptoolboxs.com.